Terms and Conditions

Welcome to New Style Rugs. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of our website and the purchase of products from New Style Rugs. By using our site, you agree to these terms in full. If you do not agree, please do not use our website. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products displayed on our website marked as "In Stock" are subject to availability. While we strive to ensure accuracy in product descriptions, images, sizes, and pricing, minor variations may occur.

We reserve the right to:

Discontinue products at any time
Limit quantities purchased
Refuse or cancel orders if necessary

3. Pricing & Payments

All prices listed on our website:

Are in Australian Dollars (AUD)
May be subject to change without notice
Exclude shipping costs unless otherwise stated

Payment must be made in full at the time of purchase. Orders will only be processed after payment confirmation.

4. Shipping & Delivery

We offer Australia-wide delivery through trusted third-party carriers.

Orders are typically dispatched within 48–72 hours after payment confirmation
Deliveries are made on weekdays during business hours only
Shipping costs are calculated at checkout based on your location and package size

Estimated delivery times may vary depending on your location and external factors beyond our control.

5. Risk & Ownership

Once your order has been dispatched, the risk of loss or damage passes to you. We are not liable for delays or damages caused by third-party delivery services, but we will assist in resolving any issues where possible.

6. Returns & Refunds

Please refer to our Return Policy for full details. Key points include:

Damaged items must be reported within 3 business days of delivery
Returns for change of mind are subject to:
- 20% restocking fee
- Return shipping costs (both ways)
Items must be returned in original or equivalent packaging
A Return Authorisation (RA) number is required for all returns

We reserve the right to reject returns that do not meet these conditions.